After Sales, Spares & Site Services
Charles Thompson Ltd (CTL) has a strong system of client support in place for the duration of the lifetime of the equipment we supply.
We have a dedicated project engineering team whose sole responsibility it is to provide project and after sales service internationally, including:
- Spare parts for CTL products
- Spare parts for equipment manufactured by others
- Technical diagnosis of client queries, including site visits and over the phone assistance
- Installation, operation and maintenance document preparation and training
- 24 hour contact line for emergency use
- Site work, servicing and maintenance scheduling and organisation
Our team provides after sales support to clients in:
- North America
- Middle East
Filtration & Dryer After Sales and Support
Charles Thompson designs and manufactures Nutsch type filter dryers for the world’s leading pharmaceutical and fine chemical manufacturers.
We have a wide list of spares and associated services available for filter dryers and pressure filters, at very competitive prices, for our own manufactures filtration dryers and those from other companies.
Charles Thompson offers:
- Maintenance contracts
- Breakdown situations
- Assistance with site installation
- Servicing and lubrication
- Site inspection of existing equipment for design solutions
Please contact us for more information.